Is Marketing in a Midlife Crisis? Here’s What You Should Do

Wander through the piles of marketing content on the internet and you’re sure to hear pundits declaring that traditional marketing, especially print advertising and public relations, is “dead.”

marketing how to science marketing

Wander through the piles of marketing content on the internet and you’re sure to hear pundits declaring that traditional marketing, especially print advertising and public relations, is “dead.”

How true are these claims? Marketers may cite the rising distrust of media or the decreased effectiveness of banner ads in driving web traffic, but commonly touted statistics fail to tell the whole story.

In truth, advertising and public relations are far from dead; they have simply changed. It is no longer effective to increase ad spend and fire a press release along the wire as a marketing “strategy.” That said, combining advertising and public relations with modern approaches to marketing can help science companies present a strong, cohesive, persuasive message that reaches a broad audience.

Here’s what we mean. The old approach to advertising was simple: put out a lot of ads. The old approach to public relations was also simple: send out a lot of press releases. In an age when customer interaction (with each other and with companies) was limited by physical location, these approaches were effective. The increasing popularity of the internet, social media, and technology, however, now allows people to discuss brands and products at any time—with people anywhere in the world.

Although sweeping statements about the end of public relations and advertising are inaccurate, it is true that it is no longer possible to fully “control the story” through strategic advertising and public relations in the way it used to be. Surrounded by a torrent of digital media and advertising, general advertisements and earned media are not necessarily the best ways to have a conversation with an audience.

Social media, email, and content marketing, on the other hand, do allow that direct communication. Search engine optimization helps people find answers as they look for them: 94 percent of B2B buyers conduct online research before making a purchasing decision, and the average B2B buyer is 57 percent through the buyer’s journey before ever contacting a sales rep.

In modern science marketing, it therefore makes sense to let these new approaches do what they do best. Use content marketing, social media, and SEO to directly communicate and build trust with existing and target online audiences. Utilized at the same time, advertising and public relations can step away from their old purpose and focus on their strengths: building awareness and thought leadership.

For science marketers, the changing roles of marketing channels is quite beneficial.

Expanding technology is also making this ‘new’ world of marketing and communications more effective; targeting advertisements based on geographic location, keyword, or online history can place your advertisements in front of more relevant audiences. Science marketers can especially benefit from this approach and technology, because scientific products and services are so specific.

For example, one common SEO mistake in science marketing is using general keywords. Paid search, organic search, and online ads all can benefit from the specificity this technology allows. Remarketing allows you to target scientists based on their browsing history; keyword strategies can allow your paid ads to appear alongside published research. A PR campaign, focused on personalized pitches rather than mass press releases, can land high-profile stories that position a company as an expert in its field. For science marketers, the changing roles of marketing channels is quite beneficial.

As for the so-called “death” of banner ads, psychologist and marketing expert Robert Cialdini also argued powerfully in their favor during an interview on persuasion:

“Because people see [banner ads] on the peripheries, and they’re not really processing them, they don’t counter-argue them. One of the things that we know from the research in persuasion and social influence is that when people think that somebody is trying to persuade them, they build a wall and start scrupulously analyzing that message.

If you don’t think that this is really affecting you, it’s off to the side, you’re hardly paying attention, you don’t counter-argue it, and it gets in under the radar…

They get in. For example, research showed that individuals who were shown banner ads as much as 20 times while they were reading a piece of content online then became more favorable to the ad product—even though they never remembered seeing the banner ad.”

How to Revive Your Marketing

Outbound approaches to marketing increase overall awareness of the brand, which is particularly important for companies launching new products and programs or expanding into new geographic regions and markets. For example, a contract manufacturer expanding their presence internationally would do well to raise awareness by targeting local or regional publications for media buys, interviews, and bylined articles.

Once audiences are aware of the company, inbound approaches can draw them into a larger conversation. In particular, manufacturers of lab necessities would do well to focus on inbound approaches—appearing in search results is critical when customers are likely to go directly from search results to the point of sale.

Overall, the various marketing channels work together to raise the profile of a business, communicate with its audience, and draw in new leads.

3 Keys to Integrated Marketing

There are a few principles to keep in mind as science marketers expand their use of inbound approaches alongside advertising and public relations.

1. Messaging Must Be Consistent

The brand is the same, and should be presented with the same messaging across mediums. People reading about your company in a trade publication should receive the same core message as those finding you through organic search. As the number of marketing channels multiplies, it’s important to maintain a strong, coherent message.

2. Use of Marketing Channels Should Be Strategic

Before you decide to use a particular marketing tactic, ask yourself: what will this campaign accomplish?

The increasing number of marketing tactics makes it easier to mistakenly mismatch marketing tactics and desired outcomes. It is critical to look at overall marketing and business goals, considering all available channels to determine the best fit.

3. Inbound and Outbound Approaches Can Overlap

In coordinated marketing efforts, inbound and outbound approaches can overlap as well as support each other.

A contributed piece of earned media may include a link to your company—from a website with high domain authority. A print advertisement can include a simple URL and call to action, or even make use of augmented reality. Coordination within your marketing team across product lines can create stronger integrated campaigns with better overall results.

The fact that old approaches to advertising and public relations stopped working does not mean that advertising and public relations are dead. Rather, the best marketers have an opportunity to create compelling, integrated campaigns that fully utilize the unique advantages of every marketing channel.

Start generating more leads today!

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Sammi Wang

Account Manager
sammi@echinachem.com

Sammi is the General Manager China of eChinaChem, where she has worked since 2005 and previously served as Vice President and Sales Manager. eChinaChem offers news media, conferences and events, as well as education and training services in the chemical, pharmaceutical, and healthcare sectors in China. Before eChinaChem, she worked at GlobalSources as an Account Executive. Sammi received her MBA from the University of International Business and Economics and her undergraduate degree from Yantai University.

Sales Territory: China 

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Kyra Luttermann

Account Manager
kl@intermediapartners.de

Kyra Luttermann is an IT & AI Specialist with a strong academic background, complemented by deep knowledge in Philosophy. She holds advanced training from the University of Oxford in Artificial Intelligence. Kyra excels in AI prompting, consulting, and sales, effectively helping customers reach their target audiences. Since joining IMP and ACS in 2023, she has been instrumental in advancing ACS’s mission, representing the next generation of innovative leaders in the field.

Sales Territories: Germany, Austria, Switzerland, The Netherlands, Ireland, Scandinavia, Belgium, France, Italy, Spain, Portugal, East Central Europe and The Middle East

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Uwe Riemeyer

Uwe Riemeyer is a seasoned Global Media Specialist with over 25 years of experience in media sales, consulting, and planning, primarily for the global chemical industry. Since 1997, he has been affiliated with ACS and operates his own successful media business in Germany. Uwe’s expertise spans all B2B industry segments and related media outlets, supported by a solid foundation in economics and an initial career in the automotive industry. His comprehensive knowledge and strategic insights make him a key player in media planning and consulting.

Sales Territories: Germany, Austria, Switzerland, The Netherlands, Ireland, Scandinavia, Belgium, France, Italy, Spain, Portugal, East Central Europe and The Middle East

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Jim Beckwith

Account Manager
j.beckwith@jgeco.com

Jim Beckwith brings his skills to ACS after a lengthy media consulting career in both for-profit and non-profit media. He specializes in helping advertising partners “connect the dots” between their marketing/lead generation objectives and the wide range of opportunities in the ACS Media portfolio. Jim works with advertisers based in the Southeast and Eastern U.S.

Sales Territories: US East Coast and Southeast 

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Beth Kurup

Beth Kurup is an Account Manager based in Los Angeles, California. She handles marketing programs for clients in the Western United States. Beth’s media and marketing background aid her in creating strategic plans for clients with a focus on details and meeting objectives.  

Sales Territory: US West Coast Sales

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Pete Manfre

Account Manager
p_manfre@acs.org

Except for a brief hiatus in 2022, Pete Manfre has been a fixture at ACS since 2015, helping clients navigate the complex B2B digital landscape. Over the years, Pete has gained the trust of many science marketing leaders with his honest and straightforward approach. His unique insights and expertise have benefitted the small companies looking to gain traction with new potential customers and the well-known industry brands looking to elevate their thought leadership and capture bigger market-share.

Sales Territories: ACS Meetings Exhibition and Sponsorships (ACS Spring, ACS Fall and Pacifichem) 

Chris Nolan

Chris Nolan

Chris Nolan has been creating solutions for C&EN and ACS advertisers since 2017. After growing the western US territory to $1.6M from $800k, he was promoted to national sales manager in 2021. He is based in Chicago and covers the central US and Canada. His background in media solutions includes successful production for such well known global media brands as Fortune, INC, Fast Company, The Nikkei, the FT, and The Globe & Mail.

Sales Territories: US Midwest and Northeast East Coast; Canada; Australia; New Zealand and South America

Mariam Agha 

Account & Marketing Manager
CENBrandLab@acs.org

Mariam is an account manager here at C&EN BrandLab. She works with our clients, art and production teams within C&EN to deliver effective ad campaigns. 

Jordan Nutting Ph.D.

Senior Editor
CENBrandLab@acs.org

Jordan is a Senior Editor at C&EN BrandLab. While earning her Ph.D. in chemistry she also pursued her passion for writing and communication, including a stint as a science reporter during the COVID-19 pandemic. She now funnels her love of words and chemistry into creating compelling science stories and content.

Jesse Harris

Senior Editor
CENBrandLab@acs.org

Jesse Harris is a Senior Editor at C&EN BrandLab. He has been creating internet content since 2016, and has Master’s degrees in both chemistry and chemical engineering. He loves helping STEM experts communicate their science more impactfully.

Shane M Hanlon Ph.D.

Executive Editor
CENBrandLab@acs.org

Shane leads BrandLab’s strategic initiatives and projects. As a conservation biologist turned science communicator and storyteller, Shane brings years of creative and relationship-building experience to BrandLab from his work in the federal government, the National Academies, and scientific membership nonprofits. He is an adjunct professor at the University of Pittsburgh, from which he obtained his B.S. in Ecology and Evolution, and holds a Ph.D. in biology from the University of Memphis.

Heather Lockhart-Neff 

Account & Marketing Manager
CENBrandLab@acs.org

Heather co-leads account management at C&EN BrandLab. She utilizes efficiency and strategy when working with our clients and production teams within C&EN to deliver effective and engaging campaigns. Heather has a passion for telling dynamic stories through multimedia communication channels and brings creativity, curiosity, and charisma to BrandLab partnerships. She obtained her B.S. in International Relations from The College of Wooster in Ohio. 

Cynthia Graham-Tappan 

Managing Director, Sales Strategic Partnerships
CENBrandLab@acs.org

Cynthia Graham-Tappan is an accomplished sales leader with over 15+ years’ experience leading global B2B sales teams within the publishing & media industries.  She has held executive positions with The New York Times, Dow Jones, Agence France Presse, Hearst Corporation and currently oversee Sales & Strategic Partnerships for ACS.   Cynthia has a proven expertise in crafting strategic partnerships, steering high-performing sales teams, and propelling revenue growth. Cynthia also has extensive experience in performance management, market research, digital media monetization, and business development.

Cynthia received her B.S. degree from Towson University and recently completed Executive Education courses with The Yale School of Management and London Business School.  Cynthia resides in Maryland with her husband, and she is a proud mom of four kids.

Kenneth Phan 

Creative Director
CENBrandLab@acs.org

Kenneth is a creative leader with 20 years of experience in in-house and boutique design agencies. He is currently senior creative director for the American Chemical Society’s marketing and communications team. Previously, he was senior creative director for ACS Publications, an international scientific publisher that serves chemistry and related sciences. Kenneth is passionate about translating client business goals into impactful and innovative advertising solutions. Under his leadership, ACS has won numerous awards and accolades for its exceptional design work.