Is Your Marketing Helium or Technetium?

Helium is a stable element; technetium is not. Since our blog is titled Marketing Elements, we wanted to break down the elements that go into effective long-term marketing…

Long Term Marketing Strategies

Helium is a stable element; technetium is not. Since our blog is titled Marketing Elements, we wanted to break down the elements that go into effective long-term marketing strategies. Cute, we know.

So when you get right down to it, is your marketing plan based on sustainable, long-term growth, or boom and bust cycles? There are strategic times and places for flash-in-the-pan marketing tactics, but all tactics become more effective when executed as part of a larger, more comprehensive plan. Here are a few points to consider as you plan for the long-term.

Avoid Using Tactics as Strategy

For the modern-day marketer, there are a hundred different marketing channels and tactics to consider, and traditional advertisers need to contemporize and adapt with the rest of the industry.

Social media platforms like Facebook, Twitter, LinkedIn, Instagram, and even Snapchat provide new and ever-evolving touchpoints to connect with your audience. Digital marketers are constantly enhancing paid search (PPC), search engine optimization (SEO), and programmatic advertising efforts to gain exposure in front of the right people. Content marketers face new questions as the field explodes in popularity.

With all of these avenues and tactics available to advertisers, it becomes easy to add tactics to your plan without considering if they make sense for your business. Each tactic should contribute to the larger goal—and if it doesn’t, you run to put out fire after fire without being sure your work is paying off.

Selectively choosing the right tactics that fit with your strategy – and resources – is important if you want to build long-term marketing success.

Choose Tactics Based on Your Audience

Does an original equipment manufacturer need to maintain an active presence on Instagram? Maybe, depending on their specific audience, but probably not.

Remember that not every tactic is the best fit for every industry. In a highly technical space, mass-market B2C platforms like Instagram might not be as effective as another. If scientists aren’t using a platform, targeting them there is ineffective.

A key first question as you develop or realign your marketing strategy is: where does my audience look for information?

In the sciences, trade shows and print advertising can be more effective at targeting niche audiences. Inbound marketing approaches can target extremely technical keywords, confident that the people they reach are the right people—potential customers.

It doesn’t necessarily mean forego Instagram, but your strategy must be very on point, and supportive of other initiatives. Do you have a photographer that can post interesting and unexpected images of your equipment? Or the internal resources and platforms to launch a quiz that’ll do well as an Instagram Story – and get you a few leads for a newsletter? Will the time and money you put in to the channel take you away from the initiatives that actually would secure a purchase of million-dollar lab equipment?

If you want to experiment, work with a publisher who can run sponsored content on their own channel. There are more ways to leverage a new channel besides launching your own account.

Choose Tactics Based on Your Business Model

Does your business rely on a high number of customers spending relatively small amounts, or a small number of customers with large deal sizes? What’s your customer retention and lifetime value (LTV)? What’s the customer acquisition cost (CAC) of each marketing channel?

Of course, business models can be significantly more complicated than the answers to these questions. But these questions serve as a useful starting point—what’s the utility of each marketing tactic for your business?

If you’re a contract manufacturer that brings on only a few clients every year, it may be more worthwhile to employ tactics focused on building strong, one-on-one relationships.

On the other hand, a syringe manufacturer could derive a great deal of benefit from search optimization—deals are sometimes too small to pursue individually, and SEO is an approach that scales well for commodities.

Some tactics can be used across different business models, even if their execution looks different. An equipment manufacturer might use blog content to attract new customers, but a software provider could use blog content to help train customers with their product and improve retention.

We just got through talking about Instagram, but though it’s a platform often less used for customer acquisition in the sciences, it can be a valuable tool to recruit new talent.

Base Decisions on Long-Term Success

Your overall marketing strategy and supporting tactics will depend on the specifics of your business. Regardless of the tactics you choose to employ, basing your choices on characteristics of your business model and your audience will help your marketing elements stabilize over time.

Start generating more leads today!

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Sammi Wang

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Sammi is the General Manager China of eChinaChem, where she has worked since 2005 and previously served as Vice President and Sales Manager. eChinaChem offers news media, conferences and events, as well as education and training services in the chemical, pharmaceutical, and healthcare sectors in China. Before eChinaChem, she worked at GlobalSources as an Account Executive. Sammi received her MBA from the University of International Business and Economics and her undergraduate degree from Yantai University.

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Uwe Riemeyer is a seasoned Global Media Specialist with over 25 years of experience in media sales, consulting, and planning, primarily for the global chemical industry. Since 1997, he has been affiliated with ACS and operates his own successful media business in Germany. Uwe’s expertise spans all B2B industry segments and related media outlets, supported by a solid foundation in economics and an initial career in the automotive industry. His comprehensive knowledge and strategic insights make him a key player in media planning and consulting.

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Jim Beckwith brings his skills to ACS after a lengthy media consulting career in both for-profit and non-profit media. He specializes in helping advertising partners “connect the dots” between their marketing/lead generation objectives and the wide range of opportunities in the ACS Media portfolio. Jim works with advertisers based in the Southeast and Eastern U.S.

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Except for a brief hiatus in 2022, Pete Manfre has been a fixture at ACS since 2015, helping clients navigate the complex B2B digital landscape. Over the years, Pete has gained the trust of many science marketing leaders with his honest and straightforward approach. His unique insights and expertise have benefitted the small companies looking to gain traction with new potential customers and the well-known industry brands looking to elevate their thought leadership and capture bigger market-share.

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Jordan is a Senior Editor at C&EN BrandLab. While earning her Ph.D. in chemistry she also pursued her passion for writing and communication, including a stint as a science reporter during the COVID-19 pandemic. She now funnels her love of words and chemistry into creating compelling science stories and content.

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Jesse Harris is a Senior Editor at C&EN BrandLab. He has been creating internet content since 2016, and has Master’s degrees in both chemistry and chemical engineering. He loves helping STEM experts communicate their science more impactfully.

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Shane leads BrandLab’s strategic initiatives and projects. As a conservation biologist turned science communicator and storyteller, Shane brings years of creative and relationship-building experience to BrandLab from his work in the federal government, the National Academies, and scientific membership nonprofits. He is an adjunct professor at the University of Pittsburgh, from which he obtained his B.S. in Ecology and Evolution, and holds a Ph.D. in biology from the University of Memphis.

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Heather co-leads account management at C&EN BrandLab. She utilizes efficiency and strategy when working with our clients and production teams within C&EN to deliver effective and engaging campaigns. Heather has a passion for telling dynamic stories through multimedia communication channels and brings creativity, curiosity, and charisma to BrandLab partnerships. She obtained her B.S. in International Relations from The College of Wooster in Ohio. 

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Cynthia Graham-Tappan is an accomplished sales leader with over 15+ years’ experience leading global B2B sales teams within the publishing & media industries.  She has held executive positions with The New York Times, Dow Jones, Agence France Presse, Hearst Corporation and currently oversee Sales & Strategic Partnerships for ACS.   Cynthia has a proven expertise in crafting strategic partnerships, steering high-performing sales teams, and propelling revenue growth. Cynthia also has extensive experience in performance management, market research, digital media monetization, and business development.

Cynthia received her B.S. degree from Towson University and recently completed Executive Education courses with The Yale School of Management and London Business School.  Cynthia resides in Maryland with her husband, and she is a proud mom of four kids.

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Kenneth is a creative leader with 20 years of experience in in-house and boutique design agencies. He is currently senior creative director for the American Chemical Society’s marketing and communications team. Previously, he was senior creative director for ACS Publications, an international scientific publisher that serves chemistry and related sciences. Kenneth is passionate about translating client business goals into impactful and innovative advertising solutions. Under his leadership, ACS has won numerous awards and accolades for its exceptional design work.